Privacy Policy

 

9055-7232 Québec Inc., doing business as Le Windsor Ballrooms (“Le Windsor”, “we”, “us”), respects your privacy. This policy explains what personal information we collect through lewindsormontreal.com (the “Site”), why we collect it, how we use and protect it, and the rights you have over it. We comply with Quebec’s Act respecting the protection of personal information in the private sector and other applicable Canadian privacy laws.

1. Information we collect
We collect only the information we need to respond to you and plan your event:

  • Information you give us: your name, email address, phone number and the details of your event (such as the date, guest count, type of event, catering or dietary needs, and whether you are working with a planner) when you submit an enquiry, book a tour or contact us.

  • Information collected automatically: when you visit the Site, we and our service providers may collect technical information such as your IP address, browser type, device, pages visited and time spent on the Site, using cookies and similar technologies.

2. How we use your information
We use your personal information to:

  • respond to your enquiries and send you the information you request

  • schedule, confirm and manage tours

  • prepare proposals and plan your event

  • understand how visitors use the Site so we can improve it

  • meet our legal obligations

We do not sell your personal information. We will not use it for any other purpose without your consent, unless the law permits or requires it.

3. Consent
By submitting your information through the Site, you consent to its use for the purposes described above. You may withdraw your consent at any time by contacting us, although this may limit our ability to respond to your request or plan your event.

4. Cookies
Cookies help the Site function and allow us to measure its use. Essential cookies are needed for the Site to work. Analytics cookies are used only with your consent, which you can give or refuse through the cookie banner when you first visit. You can also manage or delete cookies at any time in your browser settings.

5. Service providers
We share personal information only with trusted service providers who help us operate the Site and our business, and only as much as they need to provide their services. These include our website platform (Squarespace), our tour booking service (Calendly) and our video hosting service. These providers are contractually required to protect your information and may not use it for their own purposes.

6. Information stored outside Quebec
Some of our service providers store information on servers located outside Quebec, including in the United States. Before transferring personal information outside Quebec, we assess whether it will receive adequate protection, as required by law.

7. How long we keep your information
We keep your personal information only as long as needed for the purposes described in this policy, or as required by law. When it is no longer needed, we destroy it securely or make it anonymous.

8. How we protect your information
We use reasonable administrative, technical and physical safeguards to protect your personal information against loss, theft and unauthorized access, use or disclosure. No method of transmission over the internet is completely secure, but we work to protect your information appropriately.

9. Your rights
You have the right to:

  • access the personal information we hold about you

  • ask us to correct information that is inaccurate or incomplete

  • withdraw your consent to its use

  • ask us to stop sharing it, or to delete it where the law allows

  • receive information you provided to us in a structured, commonly used technological format

To exercise any of these rights, contact our person in charge of the protection of personal information below. We will respond within 30 days.

10. Person in charge of the protection of personal information
Leilani Baja, Chief Operating Officer
9055-7232 Québec Inc., doing business as Le Windsor Ballrooms
1170 Peel Street, Suite 110, Montreal, Quebec
info@lewindsor.com

11. Complaints
If you have a concern about how we handle your personal information, please contact us first so we can try to resolve it. You may also file a complaint with the Commission d’accès à l’information du Québec.

12. Changes to this policy
We may update this policy from time to time. Changes take effect when posted on this page, with the date above showing when it was last updated.